/* cota.ai - demo do WhatsApp. Carlos, 07/09/2026.
   Regra desta tela: nada de encenacao. Audio toca, foto abre, PDF abre. */
:root{
  --brand:#1C9DF0;--brand2:#38B6FF;--brand-d:#0A6FD0;
  --bg:#070d14;--painel:#0f1c2b;--linha:#1c3049;--linha2:#24405e;
  --txt:#e7eef6;--muted:#8ba3bb;
  --wa-fundo:#0b141a;--wa-lista:#111b21;--wa-topo:#202c33;--wa-linha:#2a3942;
  --wa-in:#1f2c34;--wa-out:#005c4b;
  --font:"Inter",-apple-system,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  --tit:"Poppins",var(--font);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:var(--bg);color:var(--txt);font-family:var(--font);font-size:15px;-webkit-font-smoothing:antialiased}
a{color:var(--brand2)}
button{font-family:inherit}

.logo{display:flex;align-items:center;line-height:1}
.logo img{height:40px;width:40px;display:block}

.barra{height:56px;display:flex;align-items:center;gap:14px;padding:0 18px;
  background:linear-gradient(90deg,#05121f,#0a2f52);border-bottom:1px solid rgba(28,157,240,.28);
  position:sticky;top:0;z-index:30}
.barra .tag{font-size:11px;color:#9dc0dd;border:1px solid rgba(255,255,255,.16);padding:4px 11px;border-radius:999px;white-space:nowrap}
.barra .sp{flex:1}
.barra a.cta{font-size:13px;font-weight:700;color:#04263b;background:linear-gradient(135deg,var(--brand2),var(--brand-d));
  padding:8px 15px;border-radius:9px;text-decoration:none;white-space:nowrap}
.barra a.ln{font-size:13.5px;color:#a9c8e2;text-decoration:none;white-space:nowrap}
.barra a.ln:hover{color:#fff}

.explica{max-width:1320px;margin:0 auto;padding:20px 18px 4px}
.explica h1{font-family:var(--tit);font-size:24px;margin:0 0 6px;font-weight:700;letter-spacing:-.3px}
.explica p{margin:0;color:var(--muted);font-size:14.5px;max-width:760px;line-height:1.6}
.selos{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.selo{font-size:12px;background:rgba(34,201,138,.12);color:#57dba9;border:1px solid rgba(34,201,138,.25);
  padding:5px 11px;border-radius:999px;font-weight:600}
.selo.aviso{background:rgba(245,181,68,.1);color:#f0c274;border-color:rgba(245,181,68,.3)}

.palco{max-width:1320px;margin:0 auto;padding:16px 18px 40px;
  display:grid;grid-template-columns:270px minmax(0,400px) 1fr;gap:18px;align-items:start}
@media(max-width:1100px){.palco{grid-template-columns:250px minmax(0,1fr)} .lateral{display:none}}
@media(max-width:820px){.palco{grid-template-columns:1fr;padding:12px}}

/* ---------- lista de conversas ---------- */
.lista{background:var(--wa-lista);border:1px solid var(--linha);border-radius:14px;overflow:hidden}
.lista h2{font-size:11px;letter-spacing:.9px;text-transform:uppercase;color:#5f7488;font-weight:800;
  margin:0;padding:14px 15px 8px}
.conv-item{display:flex;gap:11px;padding:11px 14px;cursor:pointer;border-top:1px solid rgba(42,57,66,.55);transition:.12s}
.conv-item:hover{background:#182229}
.conv-item.on{background:#2a3942}
.conv-item .av{width:42px;height:42px;border-radius:50%;flex:none;display:grid;place-items:center;
  font-weight:700;color:#04263b;font-size:15px;background:linear-gradient(135deg,var(--brand2),var(--brand-d))}
.conv-item .m{flex:1;min-width:0}
.conv-item .n{font-weight:600;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-item .p{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.conv-item .h{font-size:11px;color:var(--muted);flex:none}

/* ---------- telefone ---------- */
.fone{background:#0d1a26;border:9px solid #1a2836;border-radius:34px;overflow:hidden;
  box-shadow:0 22px 60px rgba(0,0,0,.55);display:flex;flex-direction:column;height:min(78vh,720px)}
@media(max-width:820px){.fone{height:auto;min-height:520px;border-width:6px;border-radius:22px}}
.fone-topo{background:var(--wa-topo);display:flex;align-items:center;gap:11px;padding:11px 14px;flex:none}
.fone-topo .av{width:38px;height:38px;border-radius:50%;flex:none;display:grid;place-items:center;
  font-weight:700;color:#04263b;background:linear-gradient(135deg,var(--brand2),var(--brand-d));font-size:14px}
.fone-topo .n{font-weight:600;font-size:15px;line-height:1.2}
.fone-topo .s{font-size:11.5px;color:#8696a0}
.fone-topo .ic{margin-left:auto;color:#8696a0;font-size:16px}
.fone-corpo{flex:1;overflow-y:auto;padding:14px 12px 18px;background:var(--wa-fundo);
  background-image:radial-gradient(rgba(255,255,255,.02) 1px,transparent 1px);background-size:18px 18px}
.fone-rod{flex:none;background:var(--wa-topo);padding:9px 12px;display:flex;align-items:center;gap:10px;
  font-size:13px;color:#6b7d8a}
.fone-rod .caixa{flex:1;background:#2a3942;border-radius:999px;padding:9px 14px}

.dia{text-align:center;margin:2px 0 12px}
.dia span{background:rgba(32,44,51,.9);color:#8696a0;font-size:11.5px;padding:5px 11px;border-radius:8px}

.bal{max-width:86%;margin-bottom:9px;padding:7px 10px 6px;border-radius:9px;font-size:14.2px;line-height:1.45;
  white-space:pre-wrap;word-wrap:break-word;position:relative;box-shadow:0 1px 1px rgba(0,0,0,.22)}
.bal.cliente{background:var(--wa-in);border-top-left-radius:2px}
.bal.bot,.bal.consultor{background:var(--wa-out);margin-left:auto;border-top-right-radius:2px}
.bal.consultor{background:#0a4a6b}
.bal .quem{font-size:10.5px;font-weight:800;letter-spacing:.5px;margin-bottom:3px;opacity:.9;color:#8fd0ff}
.bal.cliente .quem{color:#9fb6c9}
.bal.consultor .quem{color:#8fd0ff}
.bal .hora{font-size:10.5px;color:rgba(255,255,255,.45);text-align:right;margin-top:3px}
.bal.sistema{max-width:94%;margin:2px auto 11px;background:rgba(28,157,240,.09);
  border:1px dashed rgba(56,182,255,.32);color:#93c5e8;font-size:12px;text-align:center;border-radius:9px;box-shadow:none}
.bal.sistema .quem{display:none}

/* player: o audio TOCA, e a transcricao fica do lado, sempre visivel */
.aud{display:flex;align-items:center;gap:10px;min-width:200px}
.aud button{width:36px;height:36px;border-radius:50%;border:0;background:rgba(255,255,255,.18);color:#fff;
  font-size:12px;cursor:pointer;flex:none;display:grid;place-items:center}
.aud button:hover{background:rgba(255,255,255,.3)}
.aud .barra2{flex:1;min-width:54px}
.aud .trilha{height:4px;border-radius:3px;background:rgba(255,255,255,.22);cursor:pointer;overflow:hidden}
.aud .cheio{height:100%;width:0;background:var(--brand2)}
.aud .t{font-size:10.5px;color:rgba(255,255,255,.6);margin-top:4px}
.transc{margin-top:7px;padding:8px 10px;background:rgba(0,0,0,.28);border-left:3px solid var(--brand2);
  border-radius:0 7px 7px 0;font-size:12.8px;color:#d5e6f4;line-height:1.5}
.transc b{display:block;font-size:9.5px;letter-spacing:1px;text-transform:uppercase;color:var(--brand2);margin-bottom:3px}
.anexo{display:flex;align-items:center;gap:10px;text-decoration:none;color:inherit;
  background:rgba(0,0,0,.26);border-radius:8px;padding:8px 10px}
.anexo .ic{width:38px;height:44px;border-radius:5px;background:#c73b3b;color:#fff;display:grid;place-items:center;
  font-size:10.5px;font-weight:800;flex:none}
.anexo .nm{font-size:13px;font-weight:600;word-break:break-all}
.anexo .sb{font-size:11px;color:rgba(255,255,255,.55);display:block}
.foto-msg img{max-width:210px;width:100%;border-radius:8px;display:block;cursor:zoom-in}
.foto-msg .cap{font-size:11px;color:rgba(255,255,255,.5);margin-top:4px}

/* ---------- lateral explicativa ---------- */
.lateral .cx{background:var(--painel);border:1px solid var(--linha);border-radius:14px;padding:16px;margin-bottom:14px}
.lateral h3{font-family:var(--tit);font-size:15px;margin:0 0 10px;font-weight:600}
.lateral p{margin:0 0 10px;color:#b6c9db;font-size:13.8px;line-height:1.6}
.passo-b{display:flex;gap:10px;padding:9px 0;border-bottom:1px solid rgba(28,48,73,.6);font-size:13.5px}
.passo-b:last-child{border-bottom:0}
.passo-b .n{width:22px;height:22px;border-radius:50%;background:rgba(56,182,255,.16);color:var(--brand2);
  display:grid;place-items:center;font-size:11.5px;font-weight:800;flex:none}
.lateral .cta2{display:block;text-align:center;background:linear-gradient(135deg,var(--brand2),var(--brand-d));
  color:#04263b;font-weight:800;padding:12px;border-radius:11px;text-decoration:none;margin-top:4px}
.lateral .cta3{display:block;text-align:center;border:1px solid var(--linha2);color:var(--txt);
  padding:11px;border-radius:11px;text-decoration:none;margin-top:9px;font-size:14px}
.mini-lbl{font-size:11px;letter-spacing:.8px;text-transform:uppercase;color:#5f7488;font-weight:800;margin-bottom:7px}
.rodape{max-width:1320px;margin:0 auto;padding:0 18px 40px;color:#61798f;font-size:12.5px;text-align:center}

/* lightbox da foto */
.lb{position:fixed;inset:0;background:rgba(3,8,14,.92);display:none;place-items:center;z-index:80;padding:20px}
.lb.on{display:grid}
.lb img{max-width:100%;max-height:92vh;border-radius:10px}
.lb .x{position:absolute;top:16px;right:20px;background:none;border:1px solid #35506b;color:#fff;
  border-radius:8px;width:38px;height:38px;font-size:17px;cursor:pointer}